I design how organizations — and the people inside them — do their best work, building from curiosity and making quality a business strategy.

Designing experiences — and the organizations that ship them

A decade leading design at LinkedIn and Zendesk taught me that quality starts upstream — in how teams, systems, and strategy fit together. I design the organization, not just the interface.

Empowering the people I work with

The work I'm proudest of is the people. I lead by mentoring and coaching designers into leaders, building real relationships, and creating teams where everyone can do their best work.

Building from curiosity

Curiosity is the engine. Following it is how I've built LeadCraft, Facilitator, Dual Creator Cam, and the Technically Speaking podcast — and how it keeps opening new opportunities.

My story

Those threads — design, people, and curiosity — started long before my first design job. When I was 12, our family's home was burglarized and we lost nearly everything. What came next set my course: my father's organization donated an old computer, and I rebuilt it into my first window to the web. Community gave me a way in, and that access grew into a lifelong passion for technology — one I've spent my career paying forward.

Harrison as a young boy with his family in Milwaukee
1987

Milwaukee, Wisconsin

Born in the dead of a Milwaukee winter

I was born in 1987, in the middle of a brutal Milwaukee snowstorm — the kind of cold that becomes part of the family story. My mother spent her career in the public school system and my father was a pastor. Service and faith were the air in our house long before I had words for either.

Street View — W Appleton Ave, Milwaukee, WI
1996

Milwaukee, Wisconsin

It started with what was taken away

Growing up in Milwaukee, Wisconsin, my family's home was burglarized while we were away at summer camp. It was devastating. But in the aftermath, my father's organization donated a computer to our household. It was an old, unbranded machine running Windows — essentially a blank canvas. I started spending Fridays at Barnes & Noble reading PC magazines, figuring out which parts I needed — a sound card, a graphics card, a 56K modem — until I had a machine that could run Microsoft Flight Simulator online and host my first website on Yahoo GeoCities.

Harrison as a young student — school portrait
1998

Milwaukee, Wisconsin

Webmaster — my first job in tech

A few summers later, I noticed that my mother's school didn't have a website. I offered to build one, and she advocated for a paid role. That was my first job in tech. I was the webmaster.

2005

Iowa City, Iowa

Art, discipline, and Division I football

I went on to study Art and Art History with a focus on Graphic Design at the University of Iowa, where I also played Division I football. The weight room at 5 AM taught me more about discipline, commitment, and pushing through discomfort than any design course — lessons I still carry into how I lead teams.

2011

Iowa City, Iowa

Concerts, streaming & my first taste of tech

My start was in music — promoting concerts and shows for five Grammy-nominated artists, then co-founding a web-based music streaming startup and collaborating with names like DefJam. Chasing audiences and building a product from nothing was how I first fell for technology: not as a subject to study, but as a tool to make something people actually showed up for. That intersection of creativity, entrepreneurship, and tech set the course for everything that followed.

Harrison with his team at Base CRM
2013

Chicago, Illinois

Base CRM — leading my first team

At Base CRM I stepped into management for the first time, leading UX design for a fast-moving sales platform. It's where I learned that great teams are built on clarity, trust, and a relentless focus on the customer's real job — not just the screen in front of you.

Harrison during his time at LinkedIn
2017

San Francisco, California

LinkedIn — scaling a design org

At LinkedIn I grew the Marketing Solutions design team from 6 to 26 designers, shaped product strategy, and helped scale a product line from $500M to over $5B in revenue — all while shipping the tools advertisers around the world rely on every day.

2020

San Francisco, California

Building things of my own

I leaned into building. Facilitator, a FigJam tool now used by over a thousand facilitators. LeadCraft, a platform for design leaders navigating an era where everything — including how we work with AI — is changing. I don't just lead teams. I build things.

2025

On sabbatical, traveling the world

I'm taking a sabbatical to travel the world — following curiosity across Asia and beyond, writing and advising as I go, and meeting designers and builders wherever I land.

Scroll to follow the journey ↓

Tokyo · Kyoto · Busan · Seoul · Jeju · Shanghai · Chengdu · Chongqing · Hong Kong · Taipei · Kaohsiung · Hanoi · Da Nang · Bangkok · Ho Chi Minh City · Singapore · Bali · Sydney

Let's work together

I'm available for full-time roles, speaking engagements, leadership coaching, and advisory work with product and design teams.